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5 min read

Incivility has become a daily reality at work. SHRM estimates that people in the U.S. experience more than 220 million acts of incivility each day, with 40% occurring in the workplace. The impact shows up quickly as burnout rises, trust erodes, and companies pay the price through absenteeism and lost productivity. Facts like these are […]

5 min read

Today, the term “steward” refers to someone called to look after the passengers aboard a ship – a caretaker. I’ve found that steward leadership results in engaged teams who are invested in the organization’s mission, vision, and values. Unfortunately, this concept is challenging to grasp. Leaders tend to assume a controlling role over their employees […]

5 min read

Bruce Lee once said, “Empty your cup so that it may be filled.” A cup that’s already full can’t take in anything new. Leadership works much the same way. Many leaders keep pouring into projects, people, and priorities without ever stopping to refill their own reserves. The result is not heroism; it’s exhaustion. Over time, […]

6 min read

On a calm afternoon with a moderate breeze, sailing feels effortless. The sun glints off the water, the sails fill gently with wind, and the boat glides forward with little more than a touch on the helm. In these moments, anyone can feel like a capable sailor. The sea changes quickly.  Clouds gather on the […]

empathetic listening workplace culture
6 min read

The sky was clear when they left the harbor. Calm waters, steady winds, and a confident crew. The captain scanned the radar. Everything looked ‘normal’. But a few hours in, something shifted. The wind picked up just enough to raise concern. One of the seasoned crew members mentioned the pressure drop and the dark line […]

promote employee wellbeing
5 min read

Stress and burnout don’t show favoritism in the workplace and can strike anyone from the highest-ranking company employee to the entry-level intern. One of the most memorable times I felt those two enemies of productivity was when I was the VP of marketing and sales in a direct marketing firm in the 1990s. The cycle […]

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