Team Building

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Acknowledging Weakness Charts the Course for A Strong Workplace

4 min read

Human history has sailed through the industrial age. And the information age. What age do we find ourselves living in today?

Professors Cailin O’Connor and James Owen Weatherall believe that we are currently living in “The Misinformation Age.”

Trust is eroding from our culture in painful ways. Life-shattering scandals are exposed so regularly that you start to expect them.

The advent of social media, big tech, and the competition for clicks has pushed fake news and false narratives to the front of our feeds.

Researchers recently discovered that fake news traveled “farther, faster, deeper, and more broadly than the truth in all categories of information.”

It gets worse 😐

false news stories were 70% more likely to be re-tweeted than true stories
It took true stories around six times longer to reach 1,500 people
True stories were rarely shared beyond 1,000 people, but the most popular false news could reach up to 100,000

Many people feel as though they are in the middle of a sea of misinformation without a sail or rudder.

This is where you, as a leader, can – and should – step in.

We live in a society that is understandably skeptical. Of everything. Especially of those in authority. This stacks the deck against a leader before you even start.

And yet, deep in the heart of every human being yearns a desire to trust.

Kids fearlessly jump into the arms of adults. Couples still say “I do.” And Charlie Brown still wants to believe that Lucy won’t pull the football away.

We can’t help ourselves. We want to trust. Your employees, team, and clients – want to trust you. But in this day and age, you will have to earn it.

How?

If you want to build trust among your team, you’ll have to chart a counter-intuitive course. You must be strong enough to acknowledge your weakness and demonstrate vulnerability.

Let’s dive in as we continue our blog series in Current Leadership.

Leading with a Limp

It’s been said that the only character flaws that are fatal are the ones that you are unaware of. No one makes it into adulthood without earning some scars along the way.

Further, one of the distinctions that make us human is our limitations. You can only be in one place at one time. You run out of energy. You have interests and demands beyond your business.

Just like your employees.

Many leaders feel that exposing their weaknesses will undermine their credibility.

The opposite is true.

Most of your employees are probably aware of your scars. They know you limp. They feel the effects. What they may not know is why you limp.

They also limp. In different ways for different reasons. You feel the effects.

What do you think would happen if your entire team learned why people limp the way they do?

Trust would be built.

Now, this is not to be confused with a Strengths First Leadership model. Leaders serve their teams best when they utilize their strengths. Paradoxically, embracing your weakness allows you to lean on your strengths even more.

Vulnerability in the Workplace

In his book, The Advantage, Patrick Lencioni lays out how vulnerability is foundational to building trust in the workplace. And it starts with the leader.

He suggests that leaders take their teams on overnight retreats to have focused, undistracted time together.

During the first night of the retreat, Lencioni challenges the point leader to plunge into the seas of vulnerability by sharing the most challenging thing they’ve been through in their life.

Gulp.

Many expect that when they pull their head up out of the waters, they’ll be met with shame. Instead, most find warm acceptance. Gratitude. Compassion.

And most feel relief.

Taking steps of vulnerability helps explain where some of our limps came from. Money cannot buy the power those “aha” moments provide.

When a leader is transparent about their weaknesses and struggles, it permits the team to be human.

Once the leader charts this course, the team can follow. And they will. Your team wants to trust you and each other. Vulnerability is essential in giving people the confidence they need to take the risk of trusting.

This allows a team to function out of their strengths because they don’t feel like they need to hide their weakness.

Putting Vulnerability to Work

Perhaps an out-of-town retreat isn’t an option for you right now. But you are still eager to build trust in your team through demonstrating vulnerability. What can you do now?

The primary step that healthy leaders must take is caring about their employees beyond what they can produce for the company.

Beyond this, you can make yourself accessible to fully listen to your employees. It’s imperative to cultivate a culture of dignity and respect if you want to build trust.

Brené Brown, a renowned research professor, lecturer, author, and podcast host suggests implementing these 10 practices to create what she describes as a “safe zone” for your team.

Reduce the amount of gossip and talking about one another behind their backs.
Admit when you are wrong, make mistakes, and readily apologize.
Let go of holding grudges from the past.
Understand and appreciate one another’s work styles and strengths.
Be open and practice information sharing.
Take time to learn about each other on a more personal level.
Looks for ways to give credit to others.
Acknowledge and celebrate the successes of others.
Share openly both your failures and successes.
Give your team members the benefit of the doubt before jumping to a negative conclusion.

Here’s what might be the best part about creating a healthy culture in the workplace. Anyone can do it. You don’t need to have the reach or resources of a Fortune 500 company to cultivate trust in your workplace.

Tools You Can Trust

This is what we do. We are passionate about helping leaders steward the remarkable privilege of their position.

If you cultivate a healthy workplace, you will achieve so much more than a healthier bottom line.

Consider how families, friendships, and neighborhoods would benefit from your employees enjoying their workplace.

We believe that we can make the world a better place by making workplaces better.

Our workshops are designed to reach this destination. We offer more than a sailing experience. It’s an exercise in building trust, working together as a team, growing in respect, and even enjoying some quality time together.

Let this be the day that you set sail toward a healthier horizon. Reach out now for a free consultation and learn how we can help you chart these waters.

Building Team Connections & Engagement with Steward Leadership, Strengths & Sailing

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April 19, 2022/by Tim Dittloff

Can You Hear Me Now?

Employee Engagement, Team Building

4 min read

Great leaders are often heralded for their public skills. Speaking. Writing. Vision casting. Innovation. All of these are good and necessary.

Yet we all know that they aren’t enough. Just like Katherine famously told Jack in the Broadway play, The Newsies.

“Being a boss doesn’t mean you have all the answers, just the brain to recognize the right one when you hear it.”

In the third installment of our Current Leadership series, we’re going to let the boat rest on the waters and consider how we can listen to our crew and hear the right answers.

Healthy Leaders Care About Their Employees

Nothing can replace caring about your crew. According to a recent study done by MIT, the number one reason for the Great Resignation isn’t about a paycheck.

It’s because of toxic cultures in the workplace.

The best leadership and listening techniques in the world, if not paired with authentic care for others, are manipulation at best. Employees feel that. And they are jumping ship.

When leaders don’t listen, everyone loses. This is why the reality TV series Undercover Boss resonated so deeply with so many.

Each episode had a different, successful boss go “undercover” and work with the regular employees. This experience transformed the boss’ perspective.

Employees were not only humanized, they often demonstrated wisdom and perspective beyond what the boss could see.

As a leader, you need to keep your eyes on the horizon. You have to hold in tension the goals of the company with the needs of the crew. While navigating unforeseen storms and obstacles.

This is why one of the greatest advantages you can give yourself as a leader is listening to your crew. You’re limited. You cannot see or know it all.

But when you care about your employees, believing that they have something to offer beyond what you can see, then you will want to listen to what others have to offer.

Creating Margin for Health in the Workplace

Listening well involves far more than conversation. Leadership expert, Patrick Lencioni, asserts that healthy teams need to have trust. And trust requires vulnerability.

Your ability and availability to listen will not do any good if your employees don’t feel valued.

Our workshops are an excellent tool to cultivate these qualities in your team.

You may be able to lead with confidence in your field. But are you comfortable following? In front of those you lead? How would you feel if you needed to rely on your team to sail on Lake Michigan?

Can you see how an out-of-the-office, team-building experience like sailing would increase trust, vulnerability, and appreciation on your team?

Our workshop can open a door to meaningful and ongoing communication within your team. This may require you to adjust how you budget your time.

Listening well may be more art than science. At least for a leader. You can have regularly scheduled meetings. Or perhaps “open door” hours.

But we all know that our best ideas don’t come on a predictable schedule. The burst of courage required to share an insight or expose an offense may not happen within the 15 minutes between the meeting reminder and the meeting.

Further, different people process things in different ways. Some of your employees are external processors who will only be able to understand what they think and how they feel while talking.

Others are internal processors. They will need the space to leave a conversation, think about how they feel, and circle back.

As a leader, you need to chart these choppy waters. You need to inspire confidence in your team while the wind is beating against them and waves are breaking over the bow of the organization.

You’ll need to manage your margin. Not just time, but energy. And not just for you, but for your organization.

Successful companies traverse many different seasons. Sometimes the wind fills your sails. At other times, there is no wind at all to drive your team forward.

One of the best ways you can discern the season you’re in is by listening to your crew.

Leading Within Your Limitations

People in general, but leaders in particular, don’t love their limitations. You dream big dreams. Like Jim Collins recommended, you have big, hairy, audacious goals.

Taking the time to listen well can feel like an obstacle to your productivity. Like sailing upwind.

Many leaders are under an enormous amount of pressure. How can you keep profits up, achieve goals, cultivate a healthy workplace, listen to your employees, and maintain a healthy work-life harmony for yourself?

For a ship to sail, many people need to fill different roles. The helmsman can’t also be the bowman. But in order to direct the rest of the crew, the helmsman needs to hear the bowman.

This is no easy task. That’s why we all need a Katherine in our lives from time to time. Not to add more to our plate, but to take something off.

Consider this post and offer the reorienting wake-up call that Katherine gave Jack. Maybe the one you need.

Creating the space to care for your team by listening to them well eventually eases much of the self-imposed pressure you feel.

Employees who know they are cared for don’t jump ship.
Employees who know they are cared for are more engaged.
Employees who know they are cared for perform better.

These intuitive, yet verifiable benefits are accessible to every leader. It doesn’t require innate brilliance or inherited billions. It just requires ears that will listen and a heart that cares.

If you cultivate a culture of care among your crew, good ideas will fill your sails and propel you to the horizon you dream of.

After all, being the boss doesn’t mean you’ve got all the good ideas. It’s just being able to know the right ones when you hear them.

Let’s Set Sail Together

The team at Full Sail Leadership Academy is eager to listen to you. We are ready to help you take your team to the next level.

Reach out to us today for a free 30-minute consultation and learn how we can help you sail to a brighter future.

March 8, 2022/by Tim Dittloff

Opportunity on the Horizon

Leadership Development, Team Building

4 min read

Have you ever seen a person tattooed with the word “quitter?” Never giving up is about as American as apple pie.

So why are so many people quitting? We are currently in the middle of what social scientists are calling “The Great Resignation.”

The U.S. Bureau of Labor Statistics reported that over four million Americans quit their jobs in August 2021. That’s essentially 3% of the entire workforce.

Four more million quit in April. Now we’re up to 6% of the workforce. Unless some of the people who resigned in April quit in August as well.

Imagine the impact. Derek Thompson from The Atlantic paints this picture: “..one in 14 hotel clerks, restaurant servers, and barbacks said sayonara in a single month.”

You’ve probably felt this. Longer wait times at restaurants. Low levels of inventory. “Now Hiring” signs are everywhere. With sign-on bonuses.

Tipping Point

This may be what Malcom Gladwell calls a cultural tipping point. 2020 crashed through our neatly ordered living rooms. Pandemics and civil rights movements knocked over the living Monopoly Boards many relied on.

According to several studies, culture “tips” in a new direction when 25 % – 35% of people walk down a different path than the current status quo.

While we may not be at the tipping point, overall, many industries may be on the brink.

A Break In The Clouds

If you’re a leader in an organization or an entrepreneur – how does this make you feel? Anxious? Concerned? Hopeful? Optimistic?

Can you see the opportunity on the horizon? Consider how The Great Resignation may just be the wind your sails need.

Why are so many people resigning? Have we tipped into a culture of laziness? Entitlement? Many have found that they can make more money on unemployment than from their employer.

Would that feel fulfilling, though? Could you look in the mirror with pride if you had no meaningful work? Purpose? Vocation?

While you may want to rest on the sea for a minute to catch your breath, absorb some beauty, get lost in awe and wonder – you do not want to live there.

What are you looking for in your career? What would make you jump ship? What could keep you holding on?

Richer than Money

How about dignity? Respect? Purpose? While some former workers are certainly taking the money and running, many aren’t resigning for more or easier money.

Consider volunteerism. People freely give their energy to what makes them feel dignity and purpose. 25% of Americans volunteer their time to an organization. That, to the tune of over $184 billion annually!

Money isn’t all that matters.

We all desire to be treated with respect. When people don’t feel respected in their workplace, they will likely cut ties in search of greener pastures.

The authors of the best-selling book Crucial Conversations say it well. “Respect is like air. As long as it’s present, nobody thinks about it. But if you take it away, it’s all that people can think about.”

This begs the million-dollar question – what makes people feel respected in general and in the workplace in particular?

The answer is simple. But don’t confuse simple with easy.

R-E-S-P-E-C-T – Find Out What It Means to Them

If you swim through the sea of content on “respect in the workplace,” you will find one common theme beneath the surface.

Communication.

People want to know they are seen. They want to feel like they matter. Employees want their employer to embrace the challenge of work-life harmony. With them.

How does this happen? It boils down to communication.

Communication is more than the act of speaking. Or listening. Or body language. Though all are required. And essential.

Healthy communication requires a heart that desires to see other people. To respect them. To empathize. To try to understand the perspective of another.

Further, good communicators appreciate different forms of communication. Written. Interpersonal. Public. Nonverbal.

But not as a salesperson. More so as an ally who recognizes what different people need to feel heard and respected.

Comprehensive communication runs deeper than form or skill. Timing and purpose are essential. Healthy leaders intuitively sense the difference between the time to cast vision, address conflict, offer encouragement, and more.

Opportunity on the Horizon

Can you see the opportunity on the horizon? Workers across the country are demanding respect. Respect demands communication.

Communication is a resource you can provide.

You may not be able to offer fame or fortune. But you can have an abundance of the resource everyone is actually asking for – respect.

Full Sail Leadership Academy has been charting these waters for years. Licensed U.S. Coast Guard Captain, Certified John Maxwell Facilitator, and Certified ASA Sailing Instructor, Captain Tim Dittloff offers workshops, coaching, and certification that will empower you to seize this opportunity.

Don’t miss this moment. The wind is right. Let us come alongside you, raise your sails, and point you to the golden opportunity on the horizon.

Over the next several months, we’ll dive into the importance of communication in leadership. We’ll address conflict, meaningful feedback, casting vision, listening, and more.

Stay connected by subscribing. Contact us directly. Or cruise through our course offerings.

A sea of opportunity awaits. Let’s set sail together.

December 8, 2021/by Full Sail Leadership

The Importance of Team Building: How Confidence Affects Leadership Development

Leadership Development, Team Building

4 min read

The cold waves of Lake Michigan lap at the sailboat. Above deck, a well-synchronized team works to trim the sails and maintain course over the choppy water.

But one young man sits by himself, watching his teammates work. He seems to be actively disengaged from the challenge at hand, and his coworkers mutter among themselves about his laziness as they shoot glares at him.

He senses their resentment, and it makes him feel even more alienated.

The truth is, he isn’t lazy. He wants to help trim the sails but he doesn’t know-how. And now that he sees the hostile looks and believes his teammates hate him, he feels like he can’t ask them for advice and guidance to join in. It’s better to sit quietly out of the way and let them handle the work.

This situation happens time and time again, in many different settings and conditions. Whether it’s on a sailboat, in a construction zone, shipping center, office, or anywhere else, employees fall through the cracks when a lack of confidence causes them to stand on the sidelines.

They’re missing out on leadership and growth opportunities, not to mention hurting the team by reducing productivity. This is a serious problem in today’s workplace.

But how can steward leaders spot the signs and take proactive action to keep their teams working like a well-oiled machine?

3 Ways to Nurture Confidence for Team Building and Leadership Development

The hypothetical young man on the sailboat isn’t an anomaly. Chances are, you know someone just like him.

Gallup estimates that only 36% of employees are engaged at work, while 13% are actively disengaged.

Lack of interest and motivation can be attributed to a variety of factors both inside and outside of the workplace. Employers can only do so much when their employees are struggling with personal issues beyond the scope of work, but some issues, such as lack of confidence or enthusiasm about the job, can be remedied.

In this article, we’ll cover some basic tips to help you bring your team together for maximum efficiency.

1. Look Out for Warning Signs of Actively Disengaged Employees

Employees who have fully “checked out” at work can be detrimental to a company’s bottom line as well as its overall morale among other employees.

Be alert for some of the warning signs of disengagement and employee burnout:

Lack of participation: This goes deeper than simply being an introvert. Actively disengaged employees are likely to stop participating in group activities. They don’t form friendships with colleagues, don’t speak up in meetings, and may even eat lunch by themselves to avoid socializing.
Too many breaks: While employees should be encouraged to step away from their desks every now and then to stretch, disengaged employees often take advantage of this with extra bathroom breaks, snack runs, and any excuse to avoid focusing on work.
Punctuality: Disengaged employees are usually the last to arrive and the first to leave. If confronted, they’ll probably make excuses and avoid taking responsibility.
Negative attitude: This can take the form of sarcasm, defensiveness, belligerence, or disrespectful silence.
Absenteeism: Disengaged employees would rather be anywhere but work. They’re likely to take sick days, even if they aren’t actually sick, especially on Mondays or Fridays to get a long weekend.
Moderate to low work performance: Some disengaged employees may exhibit a drop in productivity or quality of work. Others will do just enough to get by. But in both cases, these employees are highly unlikely to go above and beyond expectations.

2. Take an Active Approach in Employee Goals, Needs, and Growth

An estimated 1 in 4 Americans plan to look for a new job as soon as the threat of the pandemic declines. Of those planning to leave, 80% cite a concern about their career advancement.

One of the most effective ways to engage and retain employees is to understand their needs, desires, ideas, goals, and long-term plans. Employees who feel like leadership listens and cares about them are more likely to feel engaged at work.

However, 86% of surveyed employees said they don’t feel they’re heard fairly or equally, which can take a devasting toll on confidence, satisfaction, and happiness at work. Likewise, employees who don’t see the right advancement opportunities often feel stuck, like they can’t climb any higher toward their aspirations.

If an employee is going to be engaged and make a long-term commitment, their goals need to align with the company. This might involve policy changes, upskilling, extra training, mentorship, classes, et cetera to retain and engage employees.

The important first step is to reach out, initiate a conversation, listen, and then plan accordingly and with empathy.

3. Invest in Team Building Activities to Boost Comradery and Confidence

In addition to addressing the concerns of individual employees, companies should also focus on the team atmosphere. Team-building activities bring many benefits to a workplace.

They help to break down barriers between coworkers, which in turn improves conflict resolution, reduces workplace clashes, and develops trusting relationships.

These benefits result in more confidence and respect. Colleagues are less likely to feel self-conscious about asking for help. They feel safer in a trusting environment and don’t have to worry as much about being judged for admitting they don’t know how to do something.

Leaders are Born from Confidence

If the man on the sailboat had a better relationship with his team, he probably wouldn’t have felt as self-conscious about stepping forward and saying, “I’d like to help. Would you please teach me?”

Leaders are able to build stronger teams when they have confident members willing to help each other and learn. This productive, positive atmosphere doesn’t just lift a company’s bottom line with a more efficient workforce – it also fosters the kind of environment that produces more leaders.

Hiring is more expensive than retaining. Companies who make smart investments in their team can save a lot of money and time in the long run by fostering natural-born leaders to rise through the ranks with a priceless loyalty to the business that helped them grow.

Turn your disengaged employees into happy workers and leaders. You’ll be amazed by all the positive changes that will follow.

A healthier work environment starts by taking an active interest in strengthening your team. Sign up for our Full Sail Leadership workshop and see the benefits of team building for yourself.

August 27, 2021/by Tim Dittloff

Best Business Investments: 5 Benefits of Team Building and Leadership Development

Leadership Development, Team Building

4 min read

Business owners invest in many different products and services for their companies: computers, insurance, utilities, office space, advertising, onboarding, training, taxes, 401k matches, disability, health benefits, phones, printers, equipment, office supplies, shipping services… the list goes on and on.

But if you’re not investing in team-building and leadership development within your existing workforce, you’re missing a huge opportunity for the company’s long-term growth and prosperity.

The workforce is currently experiencing a massive shift during pandemic recovery. Companies are struggling to fill open positions and keep their employees.

But although people are quick to point their fingers at COVID-19 and unemployment benefits, the truth is, employers had been struggling to retain employees before the pandemic hit.

Gallup reported that millennials, the generation born between 1980 and 1996, are notorious job-hoppers, more so than previous generations have ever been. This trend may have been exacerbated by the COVID pandemic, but it isn’t new.

Gallup’s report, How Millennials Want to Work and Live, revealed that 60% of millennials are actively open to seeking different job opportunities, compared to 45% of non-millennials. On average, millennial turnover costs the U.S. economy an estimated $30.5 billion annually.

As millennials replace older generations in the workforce and post-COVID recovery efforts shine a spotlight on employees fed up with being underpaid and underappreciated, retention rates are likely to continue being a struggle for many companies.

One easy solution – investing in existing employees to make sure they want to stick around.

5 Benefits of Leadership Development and Team Building

The benefits go far beyond simply retaining employees. By investing in your team, you can have a major impact on your bottom line, and the future of your company.

Taking the time to properly invest in team-building and leadership development exercises help to:

1. Increase Employee Engagement

Retaining your employees isn’t enough. If your employees don’t enjoy their work, your business isn’t operating at peak efficiency.

Gallup’s study revealed that only 29% of millennials are engaged at work, which means 7 out of 10 millennial employees don’t feel passionate about their job. An alarming 16% of millennials are actively disengaged at work, which can have detrimental consequences for the company. The others are nonengaged, meaning they are clocking in for the paycheck and that’s it.

Engaged employees bring a myriad of benefits, including:

Healthier work culture: Engaged employees are happy at work. They’re more likely to be proactive and help others, and they’re less likely to experience workplace burnout.
Accountability: When employees are engaged, they take pride in their work. They want to do a good job, and if they make a mistake, they will work hard to resolve the issue quickly and efficiently.
No micromanaging: Engaged employees are usually self-sufficient. They don’t need to be constantly monitored, which then frees up a supervisor’s time for more important tasks.
Confidence: Actively engaged employees are open to learning and self-improvement. They become more confident at work, which often has an impact on their confidence outside of work, too. Success both inside and outside of the workplace is a recipe for a happier life.
Word-of-mouth praise: Happy employees often talk about how much they love their job. Their glowing recommendations can help attract talented professionals to your business.
Bottom line: An engaged employee who is passionate about the job will have a higher productivity rate than someone who’s just there to collect a paycheck, or worse – someone who resents being there in the first place.

2. Develop Trusting Relationships

Teamwork is a critical component of most jobs. Rarely does an employee act as a lone wolf and not impact other people’s responsibilities and deadlines.

If your team is going to operate at maximum efficiency, they need to trust one another to step up and fulfill their duties. That level of trust takes a while to develop in the day-to-day activities of the job.

However, setting aside designated times and activities for team building can drastically accelerate and deepen the trust among employees so they’re working like an efficient, well-oiled machine in no time.

3. Reduce Workplace Clashes and Improve Conflict Resolution

Strengthening relationships between team members has the added benefit of minimizing conflicts. Not only are employees less likely to have major clashes, but they are also better equipped with the skills to resolve issues.

Team building helps employees better understand their network of resources and feel comfortable trusting and confiding in each other. If there is a problem that workers can’t resolve on their own, they’re more likely to seek help from a supervisor or human resources.

4. Develop Leadership Skills

Your company needs dedicated and competent leaders to sustain long-term growth. Instead of seeking outside talent for leadership positions, you can invest in cultivating leaders from within.

Employees tend to have more trust in leaders who started at the bottom and rose through the ranks with hard work and dedication, more so than they trust an outsider who comes in without knowing any of the workers or company policies.

Allowing your current workforce to stay and grow sends a positive message to those who are interested in advancing. It’s a great way to encourage steward leaders who guide with faith over fear.

5. Invest in Long-Term Professional Growth

High turnover rates hemorrhage money, time, and resources away from your company. It is not a sustainable growth model. Over time, these types of companies end up with nonengaged or actively disengaged employees, few qualified leaders, and a lot of wasted expenses and resources trying to fill open positions, only to lose those workers soon thereafter.

According to the Society for Human Resource Management (SHRM), the average cost to replace a salaried employee is 6 to 9 months’ salary.

But that waste isn’t necessary if you’re taking the time to invest in your current team, improve their skills and teamwork, and develop leadership within your ranks. These measures are setting your business up for success in the long run.

Take the Steps Toward Building the Team You Want for Success

Team-building activities are one of the most effective ways to encourage your employees to socialize, get to know each other, have fun, trust one another, and develop collaboration, communication, teamwork, and leadership skills.

The benefits are well worth the cost to invest in a more efficient, happier team of highly engaged employees.

Are you ready to get started? Sign up for our Full Sail Leadership workshop and invest in your team’s future.

August 2, 2021/by Tim Dittloff